Google Rating
4.6
Based on 89 reviews
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Service & Spare Parts

The Venus Service Team

Our experienced and friendly Service Team provide pre and post sales service and repairs on all of our packaging machines out of our Melbourne headquarters. For larger machines we provide customers with on-site service.

Our technicians have a comprehensive and detailed technical knowledge of our packaging machines. They can provide insights on how to run them to optimal capacity, helping with trouble-shooting over the phone and in person.

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Our customer support and pre and post sales service includes:

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Packaging machine pre-servicing

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Pre and post-sales technical guidance

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Diagnosing packaging machine problems

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Packaging machine repair

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Packaging machine spare parts

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Venus Spare Parts The Service Team also stock a range of spare parts of recent and older machines.

We always have in stock a broad range of spare parts for Venus brand heat sealers, shrink packaging machines, pallet wrappers, Venhart strapping machines, and net clipping machines including circuit boards, Teflon strips and heating elements. Be sure to take note of your packaging machine name, and model number and to ensure the fastest possible processing and despatch time.

Most spare parts can be shipped via overnight satchel Call your sales representative or the Servicing team to place an order.

Call your sales representative or the Servicing team for help or fill out the form on this page.

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