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Customer Reviews
Google My Business
Packaging supply store
Written by: Customers
Date published: 10/24/2019
4.5 / 5 stars
Google Reviews
Rory Rathbone
3 months ago
Exceptional customer service. Alexander went out of his way and kept me updated with the progress of my delivery which I needed urgently.
Rory Rathbone
3 months ago
Exceptional customer service. Alexander went out of his way and kept me updated with the progress of my delivery which I needed urgently.
Brendan Renehan
3 months ago
Jamie was very helpful with providing the best model for our needs to seal bags and the delivery driver Paul was happy and prompt with delivery. thanks for your service
Brendan R
Connell Bros Dispatch Manager
Brendan Renehan
3 months ago
Jamie was very helpful with providing the best model for our needs to seal bags and the delivery driver Paul was happy and prompt with delivery. thanks for your service
Brendan R
Connell Bros Dispatch Manager
ALICIA lu
8 months ago
I went there and packaging something and Jamie was there , his service is really good and amazing
Next will go there again
Michael Moodie
9 months ago
I have been dealing with this company for over 5 years. they always provide an exceptional and professional service.
Lesley Burt
10 months ago
Staff incredibly helpful, Jamie went out of his way to accommodate my request which was unusual. Fabulous range of products.
Remmi Aloni
10 months ago
The customer service is very good. They were lovely to deal with, very helpful and were able to offer me the products that I needed. Highly recommend!
Remmi Aloni
10 months ago
The customer service is very good. They were lovely to deal with, very helpful and were able to offer me the products that I needed. Highly recommend!
Bill
a year ago
Excellent service and a very knowledgable team. I saw what I needed on the website and called them, they confirmed the machine was in stock so I bought it and received it the next day! Shipping was included which is always a bonus.
Claudia Garcia
a year ago
Have dealt with Venus Packaging for some time now and their customer service has been exceptional! Daniel in sales has been very helpful and I highly recommend their services.
Kumarasinghe Dissanayake
a year ago
We bought a Double Element Pedestal Heat Sealer from Venus packaging recently. One of the accountant executives Ana Otene I dealt with was very friendly and proactively provided me with product details. Her email replies were quick and comprehensive. Turnaround was impressive. Great people to work with. Thank you. Kumara, Majans Pty Ltd, QLD.
Nat Li
3 years ago
I bought a heat sealer here for $275 and only used it for 6 months occassionally and the teflon strip has already melted with smoke coming out of the sealer. As a result I have been experiencing a tight chest and throat.. I called Venus and they said it wasn't covered under warranty.
I bought $30 heat sealers on ebay before and they lasted me a year before this happened with constant use. They even included free set of teflon strips without me asking. When I had an issue with the sealer they even sent me a new one to replace it.
I can't believe the lack of customer care at Venus especially since I have paid almost 10 times the price. Their products don't last as long as cheaper ones and they want to charge for extra strips. I won't be buying from them again!
emma pidgeon
3 years ago
We have known and worked with Venus Packaging for many years now and they consistently supply quality products for our retail business. They supply us with everything from plastic bags to adhesive tapes, heat sealers, rubber bands ad tape dispensers. They are always reliable and the staff are great to!!