Last week I purchased one of their VHIB Benchtop heat sealers online and some poly bags and I am really happy with both. The heat sealer is really solid and the bags work well for my doggie treats. Also ordered and dispatched the same day. 5 stars.
We have been using Venus Packaging for 8 years now for our cake manufacturing business in Richmond. We have purchased several of their sealing machines which we are still using to this day even though we have a flow wrap machine for bigger jobs. We also purchase pallet wrap and packing tape on a regular basis. The team at Venus are always happy and chatty and nothing is s problem. Thanks for your excellent service always.
We recently reviewed some different shrink wrappers and decided on Venus Uni H25 as the customer service from beginning to end was easily the best. I spoke with the sales team, organised a demo the next day, where we brought 2 of our products to be shrink wrapped so we could see how they looked. Ended up purchasing the next day. Our staff love the ease of use and efficiencies that our new wrapper has given us. 👍🏻👍🏻 Thanks Venus!
Fantastic company to deal with, have purchased from them for many years. Now order pick up is even easier at their new Coburg location. Plenty of parking and friendly service.
Recently purchased some Magic Seal Bags from Venus online. They are always great quality, with a strong and secure, reliable seal. I will keep using these bags for sure. Great product!
My bench top heat sealer is fabulous! I wasn’t sure which model to buy so I called them and was given all the info I needed to buy the right one for my small business. The sales person I spoke to was really helpful. Heat sealer arrived the day after I ordered it. Recommend to everyone!
I purchased my heat sealer from Venus 4 years to use in my cookie business! Best investment ever! Hasn’t skipped a beat after being used numerous times a week! I’ve needed to replace the heat strip once only because I melted a bag that wasn’t meant to be used on it. Getting a replacement part was quick & easy.
I'm absolutely in love with the Venus sealer! As a cookie maker, this has been the best investment I've made for my business this year. The staff are wonderful to deal with—friendly, knowledgeable, and super helpful. I highly recommend this sealer to anyone making cookies for a living. It’s a game changer! 🙌🏽
Great service. Easy to deal with great product range. The wholesale team are great the best service in the Melbourne. Don't go anywhere else. Stick to them. 👍👍
Venus have been part of the Industrial Packaging sector in Australia for a long time. Their range is great, with capable personnel to back it up. Well worth a try!
I'm very impressed with Venus Packaging. Their sales representative, Peter, replied to my emails in a prompt and friendly manner, ensuring the process of purchasing an Impulse heat sealer was an easy one. I placed my order at 4:50 on Friday evening and was extremely surprised and delighted to receive it on the following Monday.
This sealer is a well-made product that does an excellent job.
Peter provided amazing service, products have great pricing and the delivery was super quick! Couldn't fault our experience with Venus Pack and will happily shop there again! 10/10. Thanks- Sarah - Mobility and Wellness.
Second time I've ordered with these guys and the customer service is second to none. Very prompt replys to emails and the ordering process is so quick, easy and thorough. Very speedy delivery too!
Pleasure to do business with. Speedy and efficient process especially during these COVID conditions, terrific communication. Will definitely be a return customer. Cheers Jamie Pang for a painless transaction.
As a small Business owner it is very challenging to find the right product. As we are price sensitive and look for the best quality option with 1,000 questions to ask. Venus Packaging makes you feel that they are there for you and for your needs no matter how many questions you ask and even go there and try the product as a trial. Very happy with their sales and customer service. A special shout out to Jamie Pang who is their sales exec and does a top job.
Regards Pankaj Agarwal Founder/Director Pure n Cure Pty Ltd
I am very happy to deal with Venus Packaging. Their products are quality, lead time is so efficient and the service is excellent. Well deserved a 5 stars.
I did my homework before purchasing through this business. Great to know they were local business...Victoria, and beautiful efficient and friendly service. Good providing some guidelines to help my packaging issues and my purchase arrived within two days. Thankyou Venus Packaging.
Great customer service, we've been looking for, "easy to use" ties for our fruit trees, Jamie was very helpful providing information and samples to help us decide, thank you. We only had a very small order but, were treated as if we had placed a large order! Do you have an Instgram account so I can follow you? Would not hesitate to use this company again.
I have bought from Venus 3 times since the Victorian lockdown started, and their products are of high quality and the customer service is really great. The sales staff explained my packaging options really well over the phone which allowed us to make an informed (and cost-effective!) decision on what was best for our company. It was easy to collect (contactless arrangements) too. Also the machine techs / after sales service was spot on. Thanks guys.
Jamie was very helpful with providing the best model for our needs to seal bags and the delivery driver Paul was happy and prompt with delivery. thanks for your service Brendan R Connell Bros Dispatch Manager
