Google Rating

4.6

Based on 88 reviews

Venus Packaging

4.6

review us on See all reviews

1737424374

We have been using Venus Packaging for 8 years now for our cake manufacturing business in Richmond. We have purchased several of their sealing machines which we are still using to this day even though we have a flow wrap machine for bigger jobs.We also purchase pallet wrap and packing tape on a regular basis.The team at Venus are always happy and chatty and nothing is s problem. Thanks for your excellent service always.

1732417800

We recently reviewed some different shrink wrappers and decided on Venus Uni H25 as the customer service from beginning to end was easily the best. I spoke with the sales team, organised a demo the next day, where we brought 2 of our products to be shrink wrapped so we could see how they looked. Ended up purchasing the next day. Our staff love the ease of use and efficiencies that our new wrapper has given us. 👍🏻👍🏻 Thanks Venus!

1732405266

Fantastic company to deal with, have purchased from them for many years. Now order pick up is even easier at their new Coburg location. Plenty of parking and friendly service.

1732345146

Recently purchased some Magic Seal Bags from Venus online. They are always great quality, with a strong and secure, reliable seal.I will keep using these bags for sure. Great product!

Marie-Claire O'Callaghan

1729241119

My bench top heat sealer is fabulous! I wasn’t sure which model to buy so I called them and was given all the info I needed to buy the right one for my small business. The sales person I spoke to was really helpful. Heat sealer arrived the day after I ordered it. Recommend to everyone!

1729210069

I purchased my heat sealer from Venus 4 years to use in my cookie business! Best investment ever! Hasn’t skipped a beat after being used numerous times a week! I’ve needed to replace the heat strip once only because I melted a bag that wasn’t meant to be used on it. Getting a replacement part was quick & easy.

madu Egodawatte

1729206266

Amazing Product & Service!I'm absolutely in love with the Venus sealer! As a cookie maker, this has been the best investment I've made for my business this year. The staff are wonderful to deal with—friendly, knowledgeable, and super helpful. I highly recommend this sealer to anyone making cookies for a living. It’s a game changer! 🙌🏽

1729129491

I love my Kraft Paper Dispenser! It's perfect for fulfilling orders for my small business and I use it every day. Makes my life so much easier.The online shop was also super easy to navigate and purchase from.

Michelle Tyrrell

1729128227

I have just purchased from Venus Packaging for the first time via their online shop.The heat VHS heat sealer works exactly as expected and I found the online shop very easy to use and product was delivered the next day by courier.5 stars!

1695715806

Great range of heat sealers and knowledgeable staff.

1686788787

Great service. Easy to deal with great product range. The wholesale team are great the best service in the Melbourne. Don't go anywhere else. Stick to them. 👍👍

1677035625

Venus have been part of the Industrial Packaging sector in Australia for a long time. Their range is great, with capable personnel to back it up. Well worth a try!

1672355418

Very friendly and knowledgeable staff. Would highly recommend for all your packaging needs.

Julie-Ann Ricci

1669892625

I'm very impressed with Venus Packaging. Their sales representative, Peter, replied to my emails in a prompt and friendly manner, ensuring the process of purchasing an Impulse heat sealer was an easy one. I placed my order at 4:50 on Friday evening and was extremely surprised and delighted to receive it on the following Monday.This sealer is a well-made product that does an excellent job.I highly recommend Venus Packaging.

1667958566

Due to global supply , we have only had a few instances we've had to wait . Wendy K has been brilliant helping sort !!

Barney Sanderson

1663051225

Fantastic Customer Service from Peter. Offered to get extra pics of a product to help work out usability.Very fast.

Sarah McGlashan

1659591515

Peter provided amazing service, products have great pricing and the delivery was super quick! Couldn't fault our experience with Venus Pack and will happily shop there again! 10/10. Thanks- Sarah - Mobility and Wellness.

1658716054

Second time I've ordered with these guys and the customer service is second to none. Very prompt replys to emails and the ordering process is so quick, easy and thorough. Very speedy delivery too!

1656847778

Received items next day, packed securely, service was first class and the product works exactly as described, one very happy person.Warren

1656741762

Received items next day, packed securely, service was first class and the product works exactly as described, one very happy person.Warren

Nageswara Rao Gollapudi

1655869196

Very Reliable, Prompt service! Good Value and super fast delivery!!

1655767307

Always easy to deal with. Got a few samples and ideas from the crew for what I needed before purchasing packaging over the last 2 years.

1654064760

Great service, quality and turnaround time, very easy to deal with!

1654055900

First class service - deliver what and when they say they will

1654047737

Always a great experience at Venus packaging. Great products and fast picking/packing

1652357003

Great service and excellent prices.

Michael Edwards

1630453761

Very speedy replies to questions and efficiency in sending samples.

1626404926

Pleasure to do business with. Speedy and efficient process especially during these COVID conditions, terrific communication.Will definitely be a return customer.Cheers Jamie Pang for a painless transaction.

1625043923

Excellent service, fast shipping and great products!

1620282953

Cathay and Alex, you were so kind and helpful, thank you so much ! (Mike with the 20 games)

1618374682

As a small Business owner it is very challenging to find the right product. As we are price sensitive and look for the best quality option with 1,000 questions to ask. Venus Packaging makes you feel that they are there for you and for your needs no matter how many questions you ask and even go there and try the product as a trial. Very happy with their sales and customer service. A special shout out to Jamie Pang who is their sales exec and does a top job.RegardsPankaj AgarwalFounder/DirectorPure n Cure Pty Ltd

1618360655

I am very happy to deal with Venus Packaging. Their products are quality, lead time is so efficient and the service is excellent. Well deserved a 5 stars.

Customer Service

1618301130

Fantastic company to deal with. Massive range of quality products at great prices!

1618294150

Exceptional service, top quality products delivered on time every time.

1618290754

Great range of products, wonderful helpful sales staff to assist you with your enquiry and speedy efficient delivery service..

1618287246

good quality product with variety choice, fast delivery

A karatau-keightley

1605166147

I did my homework before purchasing through this business. Great to know they were local business...Victoria, and beautiful efficient and friendly service. Good providing some guidelines to help my packaging issues and my purchase arrived within two days. Thankyou Venus Packaging.

1601068751

Great customer service, we've been looking for, "easy to use" ties for our fruit trees, Jamie was very helpful providing information and samples to help us decide, thank you. We only had a very small order but, were treated as if we had placed a large order! Do you have an Instgram account so I can follow you? Would not hesitate to use this company again.

John O'Callaghan

1599640361

I have bought from Venus 3 times since the Victorian lockdown started, and their products are of high quality and the customer service is really great. The sales staff explained my packaging options really well over the phone which allowed us to make an informed (and cost-effective!) decision on what was best for our company. It was easy to collect (contactless arrangements) too. Also the machine techs / after sales service was spot on. Thanks guys.

1591173984

Great sales team that goes the extra distance to get the information you need! Used the guys twice now and cant say I have a single complaint!

1584670581

Exceptional customer service. Alexander went out of his way and kept me updated with the progress of my delivery which I needed urgently.

1583194542

Excellent personal friendly service every time. Website could be improved.

1576470444

Reasonably priced compared to others

1567656826

Exceptional customer service. Alexander went out of his way and kept me updated with the progress of my delivery which I needed urgently.

Brendan Renehan

1565763717

Jamie was very helpful with providing the best model for our needs to seal bags and the delivery driver Paul was happy and prompt with delivery. thanks for your service Brendan RConnell Bros Dispatch Manager

1548036919

The customer service is very good. They were lovely to deal with, very helpful and were able to offer me the products that I needed. Highly recommend!

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